Frequently Asked Questions


Envelopes

What are the envelopes used for and when can I order them?
As an eligible Merck-Medco mail service plan member, you can use our mail service envelopes to submit new prescriptions. Once your new prescription is filled, you may refill your prescription online right here on our site. Of course, you can always use our automated telephone service by dialing 1-800-262-7890 or our mail service envelopes to refill your prescriptions as well.


Place your own Envelopes inquiry




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