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Shipping

Please refer to the charts below for approximate shipping turnaround times. Be sure to refer to the appropriate chart based on the type of prescription ordered.




  If you ordered a new prescription:
  How were the Rxs submitted? Allow time for arrival Allow for processing Allow time for shipping Total turnaround to consumer
Mailed to Merck-Medco 2-3 days 3-5 days 2-3 days 7-11 days
Faxed to Merck-Medco from doctor 0 days 3-5 days 2-3 days 5-8 days


  If you ordered a prescription refill:
  How were the Rxs submitted? Allow time for arrival Allow time for processing Allow time for shipping Total turnaround to consumer
Mailed to Merck-Medco 2-3 days 2-3 days 2-3 days 6-9 days
Phoned in 0 days 1-2 days 2-3 days 3-5 days
Auto-Phone 0 days 1-2 days 2-3 days 3-5 days
Online 0 days 1-2 days 2-3 days 3-5 days


  If you requested a prescription renewal:
  How were the Rxs submitted? Allow time for arrival Allow time for processing Allow time for shipping Total turnaround to consumer
Mailed to Merck-Medco 2-3 days 3-5 days 2-3 days 7-11 days
Faxed to Merck-Medco from doctor 0 days 3-5 days 2-3 days 5-8 days
Online 0 days 3-5 days 2-3 days 5-8 days

 

 

 

 

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